12 September 2012

ShoreTel Expands Asian Presence by Opening Indian Office

Bangalore, Karnataka, India - 12 September 2012 (Business Wire India) - ShoreTel®, the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications and mobile Unified Communications (UC) solutions, today announced the opening of its inaugural Indian office and Transition Systems as its first Indian distributor.

With the opening of its office in Delhi, ShoreTel now has a presence in ten countries across Asia: China, Hong Kong, India, Japan, Malaysia, Philippines, South Korea, Taiwan, Thailand, and the regional head office based in Singapore.

ShoreTel has signed an agreement to have its solutions distributed in India by Transition Systems, a value-added distributor of networking and communications products with offices across Asia. Transition Systems also holds distribution agreements with ShoreTel for Indonesia, Malaysia, Philippines and Singapore. In India, Transition has offices in Bangalore, Chennai, Delhi and Mumbai.

According to Bruce Downing, ShoreTel Managing Director Asia and South Africa, the simplicity of ShoreTel’s architecture and management platform provides a compelling solution for Indian organisations, particularly those with a distributed presence across India.

ShoreTel’s simple architecture allows our solution to easily scale with the organisation. In a market like India, where many businesses experience rapid growth in employees or physical locations, a ShoreTel UC or Contact Centre solution can keep pace with the organisation’s communications needs, and is easy to manage and maintain using internal resources,” said Downing. 

ShoreTel solutions have already been sold and implemented in India to service a number of our global customers. We have had success to date and some of the highest customer satisfaction ratings in the region through our global system integrators, such as Xtelesis,” continued Downing. 

In addition, ShoreTel recently appointed Rajiv Sharma as Country Manager - India. Before joining ShoreTel, Sharma was distribution and channel sales manager for Huawei, and has also held sales and management roles at Alcatel, Mitel and Avaya Global Connect. He holds an MBA from the Symbiosis Institute of Telecom Management and a Bachelor of Business Marketing from University of Bangalore. 

ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions. ShoreTel is headquartered in Sunnyvale, California, and has regional offices and partners worldwide. 

Source: ShoreTel, Inc.