03 October 2012

Akamai opens services and support center in San Jose, Costa Rica; to create 50 jobs

Cambridge, MA – 03 October 2012 – Akamai Technologies, Inc., the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any device, anywhere, today announced the opening of its Costa Rica services and support center. The new center is slated to create over 50 jobs through the end of 2014. Akamai's success across the globe has triggered significant demand for its cloud infrastructure solutions within countries including Argentina, Brazil, Chile, Colombia, Mexico and Peru. 

Representing roughly 10 percent of the world's Internet population, Latin America has experienced steady growth in online usage across all countries, led by Brazil and Mexico. As the second-largest IT market among developing nations and the sixth-largest economy in the world, Brazil leads in technology spend among Latin American countries. Gartner expects Brazil to exceed US$140 billion in IT spending during 2012. Mexico is the fifth-largest IT market among developing nations, and during 2012, Gartner expects Mexico to exceed US$56 billion in IT spending. 

Over the past 12 months, Akamai has experienced considerable growth on its global platform in Web traffic destined to end users in Latin America. Akamai's continued expansion into Latin America will be led by Jim Ebzery, a 30-year industry veteran with executive leadership experience across various high technology disciplines. Most recently, he ran the Security, Management and Operating Platforms business at Novell, where he led the growth of the security business and expansion of their strategic cloud business. 

"The addition of our Costa Rica services and support center is an important step as we seek to expand our customer base in growth markets like Latin America," said Ebzery. "We have seen some of our largest growth rates in Internet usage coming from this region. In fact, looking at our latest State of the Internet data, Brazil experienced a 40 percent year-over-year increase in the number of unique IP addresses connecting to the Akamai Platform. Key to our efforts in Latin America is to increase our partnerships and expand our operations to support the market opportunity in segments like e-commerce, media & entertainment and financial services." 

With existing sales and business development offices in Sao Paulo, Brazil, the addition of a technical services and customer care team in Costa Rica diversifies Akamai's world-class support organization. 

"Our goal is to enable enterprises to leverage cloud, mobile, media and data strategies, all while addressing the security challenges inherent in today's hyperconnected world," continued Ebzery. "The location of our Costa Rica center allows us to tap into a very skilled pool of local talent to expand the ranks of our world-class services and support team. We believe this initiative will set us up to better service the Americas as a region." 

Today, Akamai is currently powering 13 out of the top 15 Brazilian retail websites, 3 out of 5 of the largest banks in Brazil, as well as BanifInvest, and has served as a force behind major online events, for regional broadcasters, including the Olympics and the FIFA World Cup. 

Akamai is the leading global service provider for accelerating content and business processes online. Akamai is headquartered in Cambridge, Massachusetts in the United States with operations around the world.

Source: Akamai