24 December 2012

Convergys Opening New Contact Center in Manila, Philippines

- Occupy over 180,000 sq. ft on four floors within the SM Megamall
- Expansion marks the 18th center in the Philippines for Convergys

Cincinnati & Manila - 21 December 2012 - Convergys Corporation announced the opening of a new contact center in Manila in January of 2013. Convergys will occupy over 180,000 square feet on four floors within the SM Megamall, one of the largest shopping centers in the world. This is an ideal location, where employees can benefit from the convenience of being at the epicenter of activity in the city. In addition, a new bus terminal is located at the base of the building, providing safe, convenient, and reliable transportation for employees to travel between their homes and work. 

This expansion marks the 18th center in the Philippines for Convergys, the largest private employer in the Philippines. Named BPO Employer of the Year at the ICT Awards—Philippines in 2012, Convergys is recognized for significant contributions to the local and national ICT industry. This new center will soon begin recruiting to fill hundreds of positions to support clients in multiple industries. 

Headquartered in Cincinnati, Ohio, Convergys has approximately 75,000 employees in customer contact centers around the world.

Source: Convergys