06 December 2012

Transmode Opens New Support and Service Center in Dallas, Texas

- Centralizes existing support functions & order management capabilities 
- Fully functional lab as well as training facilities 
- Transmode is headquartered in Stockholm, Sweden

Dallas, Texas and Stockholm, Sweden – 05 December 2012 – Transmode, a global supplier of packet-optical networking solutions, today announced the expansion of its North American operations with the opening of the company's new support and service center in Dallas Texas. 

To support Transmode's rapidly growing business in North America, the company has moved into expanded office facilities in Dallas, Texas. The new support and service center centralizes a number of existing support functions and order management capabilities, while also adding fully functional lab as well as training facilities. 

The new support and service center is centrally located with excellent transport links and provides Transmode with enhanced business facilities to support the company's growth in the region. The new location provides advanced facilities to support Transmode's range of services, including local 24/7 technical assistance, on/off-site training, EF&I (Engineering, Furnish and Installation) services and spare parts management with 2/4/24 hour on-site delivery. Order management capabilities are also further enhanced by local warehousing of Transmode's most popular products to ensure swift order delivery. 

Paul Harrison, Transmode's VP North America said: "As our business has increased in North America both in terms of revenue and the sophistication of the solutions we are supplying to our customers, we have gradually added a broad range of local support functions. Providing local access to these services along with new demo and training facilities greatly enhances our ability to support our growing customer base in the region." 

Karl Thedéen, Transmode's CEO added, "Transmode's operational efficiency and industry leading financial performance is highly influenced by our centralized strategy where global functions such as research and development, purchasing and corporate functions are located in a single location, our global headquarters in Stockholm, Sweden. Adding a support and service center in the North American region enables us to extend the Transmode touch closer to our expanding customer base and strengthens our capabilities in the region whilst retaining a highly cost-efficient company structure." 

Transmode is headquartered in Stockholm, Sweden and is listed on the NASDAQ OMX Stockholm Exchange (TRMO). Since 2000 the company has installed more than 30,000 systems for over 400 fixed and mobile network operators, service providers, large enterprises and public institutions in over 40 countries across the globe. 

Source: Transmode