09 January 2013

Vytran Opens New Customer Support Center in Cologne, Germany

- Provide product, technical & application support to customers in Europe
- Vytran is headquartered in Morganville, New Jersey, USA

Morganville, New Jersey - 08 January 2013 – Vytran, an innovative supplier of optical fiber splicing and processing solutions, announces the opening of its newest customer support center. Located in Cologne, Germany, the facility will provide product, technical and application support to customers in Europe.

“We are happy to announce that Vytran has opened a new customer support center in Germany,” said Fernando Terceiro, Vytran European sales manager. “The facility is intended to be a convenient resource for our European customers and distributors when they have product or application issues or would like application development support from a close-by team.”

Vytran now provides customer and distributor support from four primary locations. These are the company headquarters in Morganville, New Jersey, USA, and customer support centers in Exeter, England; Cologne, Germany; and Hangzhou, China. The company also offers service and training through many of its distributors.

Jean-Michel Pelaprat, Vytran president and CEO, said, “With a goal of being closer to our customers worldwide, Vytran opened a service center in China a year ago and has now opened the new facility in Germany. We are determined to leverage these to help our customers succeed by providing them with high-performance optical fiber splicing and processing products that are reinforced with convenient, high-quality service and support.”

Vytran is an innovative supplier of semi-automated and fully automated fiber fusion splicing and glass processing solutions for the telecom, fiber laser, sensing, medical, aerospace, and specialty fiber products markets. Vytran technologies are designed to reduce customers’ risk, speed their products to market, and lower their cost of ownership. The company’s patented filament fusion technology is paired with industry-leading machine monitoring and control capabilities to provide process control unattainable with other fusion splicing methods. Vytran is a member of the NKT Group. 

Source: Vytran