12 March 2013

Infosys BPO Opens New Delivery Center in San José, Costa Rica

San José, Costa Rica - 11 March 2013: Infosys BPO has expanded its presence in Latin America with a new delivery center in San José, Costa Rica. The center’s 100+ employees initially will provide key services in the strategic sourcing and procurement area for Procter & Gamble, the world’s largest consumer packaged goods company. 

Laura Chinchilla Miranda, President of Costa Rica, said: “Infosys investment is very significant for Costa Rica. Infosys is a worldwide leader in technology, consulting and outsourcing, and it carried out a very rigorous and detailed selection process to select our country for its new delivery center, based on our capacities and competitive advantages. We look forward to a mutually beneficial and long-standing relationship with Infosys, to promote growth in the country and to strengthen the position of Costa Rica as one of the most competitive sites for foreign investment. We hereby welcome Infosys to Costa Rica.” 

Humberto Andrade, Head – Latin America, Infosys BPO, said: "This new center in Costa Rica is the latest expansion of our global footprint. We continue to strengthen our presence in Latin America to provide better service and greater flexibility to clients. We’re addressing not only our global clients here but also Spanish- and Portuguese-speaking markets as we drive business growth in the region. We are fully committed to Costa Rica and look forward to offering our full range of services to our clients across all industries.” 

Infosys plans to expand the center’s offerings to better serve its customers and offer innovative sourcing capabilities as a premier global provider of end-to-end solutions. The company has a diversified workforce representing 50+ nationalities, and helps clients achieve best-in-class efficiencies and effectiveness in industries such as banking, financial services, insurance, telecommunications, media and entertainment, manufacturing, healthcare, retail, energy, and utilities. 

Anabel González, Minister of Foreign Trade, said: “The arrival of this leading company is a result of Costa Rica´s efforts to diversify the geographical locations where new investments are originating from, sending a message across Europe, Asia and Latin America that the country offers favorable investment conditions. Furthermore, Infosys is an excellent example of this Government’s commitment and involvement, having participated in different stages of the company´s decision process, which concludes today with the inauguration of this top-of-the-line center.” 

Alejandro Cruz, Minister of Science, Technology and Telecommunications, said: “We are pleased that the skilled talent available in Costa Rica convinced Infosys to make the decision to establish operations in our country. We anticipate that the company will be a key contributor in the transfer of technological knowledge to professionals in Costa Rica.” 

Infosys BPO Ltd., the business process outsourcing subsidiary of Infosys Ltd., was set up in April 2002. Infosys BPO operates in India, Poland, the Czech Republic, Brazil, Mexico, Costa Rica, the United States, China, the Philippines, and Australia, and as of December 31, 2012, employed 24,903 people. It closed FY 2011-12 with revenues of $494.5 million. 

Source: Infosys