Cherry Hill, N.J. and Portland, Maine - 15 March 2013 - TD Bank today officially opened its corporate campus in Greenville, S.C., which includes a brand-new, modern Contact Center facility. TD Bank is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America.
"The TD Corporate Campus in Greenville is a major investment in the local economy, and is the result of a strong partnership between TD and local, regional and state officials," said Bharat Masrani, President and CEO, TD Bank. "This is a prime location that will support the continued growth of America's Most Convenient Bank in South Carolina and across our Maine to Florida footprint."
TD's Greenville campus will serve as a regional center for company operations including credit card services, audit, small business, technology, employee training and customer service. To date, TD Bank has hired nearly 600 employees to staff the campus, and expects to bring on an additional 800 employees within the next three to five years.
Located in the center of campus is the bank's new Contact Center, which will employ more than 500 employees and offer live customer service in the bank's Maine-to-Florida footprint. The Contact Center – TD Bank's third on the East Coast – previously operated in a temporary location on campus, taking its first call on Aug. 2, 2012. In January, the Contact Center reached its 1 millionth call milestone, and employees moved into the center's permanent location in Building C recently.
"TD Bank's corporate campus in Greenville is a great asset to South Carolina, bringing hundreds of new jobs for our citizens," said Governor Nikki R. Haley. "When strong corporations like TD Bank invest is South Carolina it not only strengthens our economy, but it shows this is a great state in which to do business."
The campus comprises three buildings with nearly 300,000-square-feet of office space situated on 67 acres along I-85. Construction recently was completed on the center building, which houses the Contact Center. The bank will submit the building for Leadership in Energy and Environmental Design (LEED) Gold certification, a designation already achieved by the other two buildings.
Construction on the Contact Center began in early 2012 and included adding two floors to the existing floor plan. TD Bank worked with general contractor MB Kahn Construction Company, design firm Design Strategies LLC and Hubbell Lighting Inc. to finish the building. The bank invested $17 million to renovate and build out the campus.
TD Bank is one of the 10 largest banks in the U.S., providing nearly 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. TD Bank is headquartered in Cherry Hill, N.J., and Portland, Maine.
Source: TD Bank