17 June 2013

Genpact Opens New Operating Center in Szczecin, Poland

New York - 17 June 2013 – Genpact Limited has opened a new operating center in Szczecin, Poland. The new center, located in the Pomeranian Voivodeship province, will enable Genpact to expand its services portfolio in Europe and globally. The new center brings the total number of Genpact sites in Poland to three, following Lublin and Krakow.

From its new Szczecin site, Genpact is delivering various services including finance and accounting (F&A), supply chain and procurement, customer service, and banking back office services. Genpact is currently serving several clients from the DACH region, including a leading bank and telecommunications solutions major, and has a strong pipeline including a global telecom operator.

"Genpact’s goal is to continue to get closer to our clients and provide them the flexibility to draw value from all of our European locations as they seek help in transforming their operations,” said Ahmed Mazhari, senior vice president, Sales, Marketing and Customer Relationships, Genpact Europe. “With two clients off to a great start in Szczecin and several more about to begin, we see a lot of potential to grow in this location, particularly with companies in Austria, Switzerland and Germany.”

As part of its site growth strategy and commitment to the regional workforce, Genpact will also be working closely with the faculty of Economics of The Szczecin University and The West Pomeranian University of Technology.

“As we continue to expand in this market, we will focus on investing in our people, offering them extensive learning and professional development opportunities particularly in the areas of Lean and Six Sigma and domain-specific training,” said Pascal Henssen, Chief Operating Officer, Genpact Europe. 

Genpact opened its first European center in Hungary in 2002. In 11 years the company grew to 13 delivery locations in Europe with more than 3,400 employees, building one of the largest and most diversified BPM delivery footprints in Europe.

Genpact Limited (NYSE: G), a global leader in business process management and technology services. Genpact’s 60,000+ professionals around the globe deliver services to its more than 700 clients from a network of 70+ delivery centers across 18 countries supporting more than 30 languages. 

Source: Genpact