Palo Alto, Calif. and Sydney - 09 April 2014 – Medallia has opened new offices in Sydney and Melbourne, Australia, adding to the regional headquarters already in Silicon Valley, Buenos Aires and London. The company's expansion into the Asia-Pacific Region (APAC) is fueled by the growing demand from Australian companies for Medallia's Customer Experience Management (CEM) software.
Borge Hald, CEO of Medallia said, "Many Australian market leaders have already partnered with Medallia to rally their organizations around the Voice of the Customer. With a fully local presence, we are even better positioned to serve the unique needs of the Australian market, as well as our growing customer base in the APAC region."
More than a dozen of Australia's best-known companies, including Telstra, Medibank, and Auto & General Insurance Services, use Medallia to capture customer feedback and act on insights to improve customer experiences. In addition, Medallia's software has been deployed for years in global companies throughout Australia.
Medallia® is a Customer Experience Management (CEM) company. Founded in 2001, Medallia has regional headquarters in Silicon Valley, London, and Buenos Aires.