Mumbai, India and Melbourne Australia – 13 October 2014 - Aegis Limited has establishing its Asia Pacific hub for Analytics, Social Media and Multilingual Capabilities in Melbourne, Australia in collaboration with the Government of Victoria. The new Center of Excellence is expected to generate up to 550 new jobs in Aegis Services Australia’s operations in Melbourne, doubling its current workforce, with an investment of up to $4 million.
Sandip Sen, Global CEO of Aegis said, “Aegis’ Australian clients are seeking an increasing level of sophistication to their business processing requirements, delivered in a local context and embracing the full benefits of high value analytics, social media and multilingual services. We chose Melbourne for its language capabilities, high-quality educational institutions, diverse skill base and the strong support provided by the Victorian government.”
The capabilities that will be based at the Aegis’ Melbourne center will expand existing local skillsets in sales and marketing, customer management, multi-channel and lingual capabilities, social business, quality assurance and operations management, data management and analytics and larger scale BPM services.
Anthony Seaegg, CEO of Aegis Australia Services said, “It is pleasing to receive the commitment of our parent company to establish its Asia Pacific Centre of Excellence in Melbourne, Victoria. Melbourne is a compelling investment location for companies like ours for many reasons, and a competitive operating environment, excellent infrastructure and supportive government are only some of the reasons we presented as the pillars underpinning our business case.”
Aegis is a global outsourcing and technology services company with operations in 37 locations across 9 countries and more than 37,000 employees. The company is wholly owned by Essar, a USD 39 billion conglomerate.