25 February 2015

Zendesk Opens New Asia Pacific HQ in Singapore

Singapore – 25 February 2015 -Zendesk, Inc. has opened its new Asia Pacific commercial headquarters based in Singapore as part of its expanded commitment to the region following the acquisition last year of Zopim, a live chat startup from Singapore.

“Zopim has become such a core part of Zendesk over the past year and paved the way for us to make Singapore a significant regional home for our combined operations,” said Mikkel Svane, Zendesk founder, CEO and chairman. “Singapore is the perfect gateway to the entire Asia Pacific region for us. It serves as the regional home to so many global companies and a hotbed of emerging local businesses and startups.”

Zendesk acquired Zopim to expand its live chat capabilities and enable organizations of all sizes to engage proactively with customers and build closer relationships with them. In addition to being the base for Zendesk’s regional marketing and sales, the new location will serve as the global home for Zopim’s operations and growing chat product development for proactive customer engagement.

Zendesk’s new office is almost triple the size of Zopim’s previous Singapore home across the street. Within the region, Zendesk and Zopim have more than 6,700 paid customer accounts, including Singapore-based companies Eu Yan Sang International Limited, Lazada Group and Zalora.

The new Asia Pacific headquarters joins three other Zendesk offices in the region: Zendesk’s Asia Pacific Development Centre based in Melbourne, a regional hub in Manila, and a sales office in Tokyo.

Zendesk provides a customer service platform designed to bring organizations and their customers closer together. Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America.